ANNOUNCEMENT

HIFRNM: Patients can receive treatment without interruption, the Fund is dealing with a cyberattack.

We would like to inform the public that, despite the detected technical problems and dysfunctions in part of the electronic system, patients will continue to be able to receive treatment without interruption at all clinics, as well as through their family doctors, who can carry out examinations, issue referrals and prescriptions that can be collected from pharmacies without delay.

In addition, we inform the public that HIFRNM is currently dealing with a cyberattack that is causing the dysfunction of part of the IT systems. An expert team is working 24/7 to deal with the challenges and resolve them as quickly as possible.

Priority is being given to restoring, as quickly as possible, the system for payment of sick leave, maternity leave and reimbursements, and HIFRNM has already issued instructions to the Regional Offices regarding solutions through which citizens will continue to exercise their rights.

In the interest of providing citizens with accurate information, as soon as possible, and once more information has been established, the public will be informed in a timely manner.

Respectfully,
HIFRNM